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A hard reset will correct many Chromebook issue.

To perform a hard reset on a Chromebook, press refresh and power at the same time.

If a hard reset does not work, you may also try a policy refresh.

1. Launch the Chrome browser and go to "chrome://policy"
2. Click "Reload Policies"
3. Wait 60 seconds
4. Restart the Chromebook
5. You may have to repeat this process a couple of times